Wednesday, June 30, 2004

Gmail - Starting to see the light

Not that anyone's listening, but I have to say that I am starting to see the light regardingGmail

So far I am still at 0% of my 1 GB storage capacity, and I only have 24 messages in my All Mail view, so the Search has yet to prove useful.

But the other features, the way that e-mail messages and replies now feel like conversations (they read more like an IM log than a random chain of emails), the brilliance of the JavaScript arrays used to display the content, and the keyboard shortcuts are all making me a big(ger) fan...

Tuesday, June 29, 2004

Too Busy

Is HotMail really this unreliable?
This server is too busy.

Monday, June 28, 2004

Held hostage to my desk by Yahoo! Customer Service

I'm being held hostage at my desk, listening to Yahoo Customer Service's "All Agents are busy at this time, please continue to hold". It took about 10 minutes to talk to the first person, about 5 minutes to explain the situation to her, 5 minutes waiting for her to see who to forward me to, then another 2-3 minutes to wait for the next person, who within a minute decided to put me on hold for a supervisor. 71 minutes and counting.. At what point do I give up?

Apparently 78 minutes is the magic number.

Melissa is a very friendly but completely unyielding supervisor in the Yahoo! Billing department. According to her, SBC failed to unmerge my account back when I cancelled my DSL (or rather - I failed to have SBC unmerge the accounts) and now since I cancelled the Continuation service (which no longer is available, by the way) I agreed, according to the original contract, to have my account deleted.

Never mind that the account is still there, that she (and any other Yahoo! employee) can get access to the account - I can't be allowed access. It's a matter of policy, and there is no supervisor that I can talk to.

My only recourse, Melissa informs me, is to send a letter to Yahoo! CEO Terry Semel.

Great. My wife will be very happy to hear that the CEO of a $48.05 billion company has time to take interest in our "free" email accounts.

At least I now know what to use my Gmail account for.

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Just me and Nelson Mandela...

I swear this is rigged, I am not that far left-leaning - if anything I'd consider myself to be just to the right of center... This makes me look like Nelson Mandela - from
Following is where you stand on our political compass. Thanks for visiting us and be sure to tell family and friends, It should spark off some lively dialogue, and you may discover that you didn't know them as well as you thought you did.

Your political compass

Economic Left/Right: -4.50
Social Libertarian/Authoritarian: -3.18